Terms and Conditions

Traffic Alarm (owned by Geo24 ApS), website and smartphone app disclaims any liability related to traffic safety and speeding fines.

We cannot be held responsible if you receive a speeding ticket while using our app.

Our app contains a lot of information about traffic controls and traffic events around the country, but it is possible that we may not yet have received information on a new speed control before driving past it.

Likewise, we cannot be held liable if the Traffic Act is not complied with, including section 55a on the use of a handheld mobile phone while driving.

Of course, current legislation must always be followed.

The Traffic Alarm app is legal to use, unlike laser detectors which causes fine and confiscation as they are illegal to use.

Traffic Alarm is not responsible for any loss or damage resulting from technical malfunction of hardware or software, or its use, including external services / vendors and content / termination on their part, as well as any changes to the law.

If an external service or supplier changes its content or agreement, Traffic Alarm will, of course, work to find alternative solutions as soon possible, and if it is possible avoid users being bothered by a problem switching.

All data on www.TrafikAlarm.dk and in our smartphone app are as accurate as possible.

We can’t guard 100% against abuse, but with the help of our algorithms and users, “fake speed controls” can very quickly be “unconfirmed” and disappear from the database again so that other users are not warned about these.

You may not knowingly add non-existent events (meaning “report”), nor must reviews be of an advertising nature (for example, if you are reporting a photo van and write an advertisement in the “info” field).

Furthermore, we do not accept reviews relating to liquor control / raids and vehicle checks. These will be removed as soon as possible.

Traffic Alarm offers on occasional membership offers to our users, these are exclusive offers that we have negotiated on the behalf of our users.

Membership offers and other general offers can be sent through our e-mail newsletter, which can always be unsubscribed through a “unsubscribe” link at the bottom or on one’s Profile at www.TrafikAlarm.dk.

It is not allowed to share your login to Traffic Alarm website or app with others.

Only one device can be logged into a Traffic Alarm profile at any given time.

A maximum of 4 units can be associated with a profile per week.

Each week the devices that have not been associated with a profile for 7 days are removed.

Information on www.TrafikAlarm.dk and in our app must not be used for illegal purposes.

It is not allowed to reproduce data and information from www.TrafikAlarm.dk or our app without prior permission from Trafik Alarm.

We would like to point out that the speech that Ole Thestrup continuously contributes in the app should only be seen as entertainment.

Does he encourage, for example to set the speed up, you are not supposed to violate the speed limits, but only as a fun feature.

The use of Traffic Alarm as an app requires that you have a compatible smartphone with a compatible operating system.

The app can only be downloaded from respectively App Store (for iPhone / iPad) and Google Play Store (for Android).

Some features may require certain smartphones or operating systems to work, that may have hardware / software requirements.

We always recommend that you test the app before purchase, using the free trial subscription, to make sure it works well and is compatible with your smartphone.

In addition, an active connection to the internet is required, either wireless network (Wi-Fi) or mobile data (Edge, 3G, 4G or 5G).

Data usage is settled between you and your telecom provider.

Traffic Alarms generally consume very little data, so most subscriptions nowadays, with data included, should be more than enough to meet the need for Traffic Alarm.

A place with poor coverage or slow connectivity can may cause slower updates to map material and traffic information in the app, this is unfortunately beyond our control.

The mileage in the Traffic Alarm app (introduced October 2014) is for entertainment and should not be used as documentation for mileage with employer, customers, tax, etc.

These terms and conditions may change from time to time and your continued use of our website / app constitutes acceptance of any changes.

Violation of our terms & conditions may result in the closure of your user profile and loss of any prepaid subscription.

Contact us if you want to close your profile (prepaid subscription is non-refundable).

By creating a user profile, either on www.TrafikAlarm.dk or through our app, you confirm that you have read and acknowledged that you agree with our terms and conditions, as well as the privacy policy.

Traffic Alarm subscription is automatically renewed.

You can unsubscribe through your Apple or Google account (Read more on their website if you are unsure how to do this).

Privacy and Cookie Policy

We care deeply for data protection. We use personal data to create optimal product experience. See our policy below, which clearly indicates how we treat your data.

Geo24, owner of Trafik Alarm, is responsible for the data and information that we collect from you, and we ensure your personal data is treated in accordance with relevant law.

If you wish to contact us about your data, or ask of us to delete your personal data, please contact our Customer Service on support@trafikalarm.dk

Personal Data

TrafikAlarm.dk’s privacy policy explains how we use the personal information you leave when you use our website or app.

Definition of personal data

Personal information is any kind of information that may be attributed to you to some extent.

When you use our websites and our app, we collect and process a number of such information.

It happens, for example by access to content, if you sign up for our newsletter, participate in competitions or surveys, register as a user or subscriber, use our services or make purchases.

Purpose of collecting personal data

The information is used to identify you as a user, to record your purchases and payments, and to provide the service and services you have requested, such as if you have chosen too submit to our newsletter.

In addition, we use the information to optimize our services and content.

Cookies

TrafikAlarm.dk uses cookies and session cookies for among other things, login and your choice of “Full” and “mobile” version of our website, so you can freely move around our site while logged in.

Session cookies are automatically deleted when your browser is closed or after a few minutes of inactivity, whereas cookies (which are small, innocent text files in your browser) can exist for a significantly longer time.

We use cookies to give you the most user-friendly experience of our site, and by using our site you accept our use of cookies.

Cookies and third party cookies from for example: Google Analytics and Facebook are used to collect anonymous statistics about the use of our website, and to target our marketing, analyze the use of our website and display content that may be tailored to your interests.

Collection of personal data

We only collect, process and store the personal data necessary to fulfill our stated purpose.

In addition, legislation may determine the type of data that is required to collect and store for our business operations.

The type and extent of the personal data we process may also be necessary to fulfill a contract or other legal obligation.

When you create a user profile, either at www.TrafikAlarm.dk or through our app, you must enter your e-mail address as a minimum.

This also acts as a login afterwards.

It is optional if you later update your profile and provide us with additional information such as your name.

If the user profile is created after referral from an online ad, we store information about which advertiser the user profile is referred from in order to optimize our marketing.

If you use our shop for ordering goods, you must enter your name, address and telephone number in order for us to deliver the ordered goods.

Your contact information is used only for your purchase of goods.

TrafikAlarm.dk uses Google Analytics to analyze and optimize the use of our website and app

By using our system it logs information about which user has added the various reviews (traffic events), who has provided feedback on reviews, etc.

Notification (reporting) using the “Current Location” or “1-Click Notification” feature stores information about the user’s location, which is retrieved via GPS, if the user’s device is authorized to use GPS.

This is both to protect us against abuse, but also to deliver a high quality product to all our users.

Traffic Alarm app keeps in touch with our server on an ongoing basis to ensure against abuse (such as sharing profile / subscription between multiple people), no location, speed, etc. information is sent, but only information about the app and if one is active on that profile and phone.

Submitting anonymous data to improve Traffic Alarm (Crash log and error in the app), submits data such as device name, operating system type and app version to our server, completely anonymous and in no way connected to your profile with us.

Using the odometer in the Traffic Alarm app will automatically synchronize mileage to our server through your Traffic Alarm profile.

This is to ensure that your miles do not disappear if, for example, you switch mobile phones or use different phones (example: private and work phone).

Turning off the odometer in the Traffic Alarm app on your mobile phone also turns off automatic synchronization and your mileage is no longer updated on our server.

Note: No information is stored about where you have driven your miles, either on our server or locally on your mobile phone in the Traffic Alarm app.

The only information stored about your location is mentioned elsewhere in our Privacy Policy.

No information is provided, including sold, to third parties.

Your e-mail address is used for creating / confirming your login, and other profile-related information and transactions (such as subscription renewal), but may occasionally be used to send newsletters, including with information about offers or other products from us – but without your information ever being disclosed to third parties.

You can unsubscribe from e-mails regarding offers at any time, but e-mails regarding your profile at TrafikAlarm.dk cannot be unsubscribed as long as your profile is active.

Payment for subscription and goods

If you purchase a subscription through our app, we will not receive any personal information from the App Store / Google Play. 

If you purchase a subscription through www.TrafikAlarm.dk, payment will be made by card via the payment provider “Braintree Inc.”, from which we do not receive information about you, but you must at least enter your e-mail address in order for your subscription to be connected to your Traffic Alarm profile.

If your payment is approved, the subscription is linked to your user profile and can then be used both on www.TrafikAlarm.dk and in our app on mobile platforms.

When paying for goods, your address must be stated in order to deliver the goods.

For the purposes of VAT and Tax Settlement, we must store a copy of purchase invoice, which may include the following (if provided): Name, telephone number, email, address, invoice / payment details and order history.

Contact form

All requests to Traffic Alarm through our contact form, are sent directly through email and are not stored in a database.

E-mail addresses collected from this site will not receive any further information from us, other than what might be expected or if you have asked a question.

Security

We have taken appropriate technical and organizational measures to prevent your information from being accidentally or illegally deleted, published, lost, impaired or in the knowledge of unauthorized persons, abused or otherwise treated in violation of the law.

Consent

Your consent to receive newsletters as well as receiving relevant marketing is voluntary and you can withdraw it at any time by contacting us.

Contact customer service for more information

Period of storage

The information is stored for the length of time allowed by law and we delete it when it is no longer necessary for the purpose.

This can for example be when unsubscribing newsletters.

When you purchase services from Traffic Alarm, we need your personal information as documentation until the service is paid and delivered, any cancellation deadline has expired and the deadline for payments has expired.

Personal data is stored for a maximum of 12 months, after which it is deleted.

Disclosure of information

We use a number of third parties to store and process data.

These process information solely on our behalf and with instructions from us.

Third parties may not use personal data for their own purposes.

We only use data processors in the EU or in countries that can provide your information with adequate protection.

Your rights

You have the right at any time to know what data we process about you, where they originate and what we use them for.

You can also find out how long we keep your personal data and who receives data about you to the extent that we pass on data in Denmark and abroad.

However, access may be restricted for the privacy of other persons, for trade secrets and intellectual property rights.

You can exercise your rights by contacting Customer Service.

If you believe that the personal data we process about you is inaccurate, you have the right to have it corrected.

You must contact Customer Service and inform us of the inaccuracies and how they can be corrected.

In some cases, we will have an obligation to delete your personal data.

This applies, for example, if you withdraw any consent you have given.

If you believe that your data is no longer required for the purpose for which we obtained it, you may request that it be deleted.

You may also contact us if you believe that your personal data is being processed in violation of law or other legal obligations.

When you make a request to have your personal data corrected or deleted, we will investigate whether the conditions are met and, if so, make changes or deletions as soon as possible.

You have the right to object to our processing of your personal data.

You may also object to our disclosure of your data for marketing purposes.

If your objection is justified, we will cease processing your personal data.

You have the opportunity to take advantage of data portability if you want your information moved to another data controller or data processor.

We will delete your personal data of our own accord when they are no longer needed for the purpose for which they were collected.

If you believe that our processing does not comply with the legislation, here is the opportunity to lodge a complaint with the Data Inspectorate.

 

This site is owned by:

Geo24 ApS.
Kronprinsessegade 46E,
1306 København K

E-mail: support@trafikalarm.dk

CVR: 33874197